FAQ
BOOKING & APPOINTMENTS
You can book your appointment online through our website, call the clinic directly, or visit us in person.
Yes, all major services including Physiotherapy, RMT, Chiropractic, Acupuncture, and more can be booked online.
No, a referral is not required to book most services at Sparsh, but some insurance providers may request one for reimbursement.
Yes, you can select your preferred therapist based on availability.
Yes, you can combine multiple therapies in one visit based on your treatment plan and availability.
INSURANCE & DIRECT BILLING
Yes, we offer direct billing for most extended health insurance providers.
Yes, ICBC may cover treatments like Physiotherapy, Chiropractic, Massage Therapy, and Kinesiology for eligible injury claims.
Yes, Registered Massage Therapy is commonly covered under most extended health benefit plans.
Yes, many extended health plans include coverage for Acupuncture and Chiropractic treatments.
You will only need to pay the remaining balance after your insurance claim is processed.
YOUR VISIT (WHAT TO EXPECT)
Your first visit includes a detailed assessment, discussion of your concerns, and a personalized treatment plan.
We recommend arriving 5–10 minutes early to ensure a smooth check-in process.
Wear comfortable clothing that allows easy movement. Your therapist will guide you if needed.
Yes, all treatments are performed by licensed professionals following strict clinical standards.
Absolutely. You are encouraged to communicate your comfort level and any concerns during treatment.
AFTERCARE & RESULTS
The number of sessions depends on your condition and goals. Your therapist will create a personalized treatment plan.
Some clients experience immediate relief, while others may require multiple sessions for lasting results.
This depends on your condition and treatment. Your therapist will guide you with proper aftercare instructions.
Yes, most treatments include personalized exercises or aftercare recommendations to support recovery.
Physiotherapy can help with pain relief, injury recovery, mobility issues, post-surgical rehab, and chronic conditions.
Physiotherapy focuses on rehabilitation and movement, while Massage Therapy focuses on muscle relaxation and tension relief.
Depending on your condition, Physiotherapy, Chiropractic, or Massage Therapy may be recommended.